Privacy Policy
Last updated: May 20, 2025
Introduction
At Flo, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
By using our website, you consent to the data practices described in this policy. We may update this policy periodically, and we encourage you to review it regularly.
Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in interactive features, fill out a form, or communicate with us.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information (profile picture, biography)
- Payment and billing information
Usage Information
- Log data (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Location information
- Cookies and similar technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and managing your account
- Communicating with you about updates, security alerts, and support
- Monitoring and analyzing trends, usage, and activities
- Detecting, preventing, and addressing fraud and security issues
- Personalizing your experience and delivering relevant content
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With third-party service providers who perform services on our behalf
- To comply with legal obligations or enforce our agreements
- In connection with a merger, sale, or asset transfer
- With your consent or at your direction
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information — see our account deletion page for the request process and what we retain
- Restriction or objection to processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided at the end of this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: